
Case Studies
LMC Partnership Case Studies

LMC Partnership was established in 2002 in Dereham, Norfolk, to meet a need for a specialist practice to act in the capacity of Alternative Procurement consultants and Partnering Advisors. Its staff offers strategic management and financial advice to clients, amongst which are several housing associations and city, borough and county councils. The Partnership's sustained growth has necessitated a recent office expansion.
LMC Partnership selected APR Telecoms, one of East Anglia's leading telecommunications equipment suppliers and maintainers, to carry out the installation of an expanded telecoms system, and to overhaul its IT systems. APR Telecoms has an enviable reputation, supported as it is by highly competent teams of customer service personnel and qualified service engineers. It is a Platinum Certified partner of Samsung Business Communications; solving telecommunications problems is one of the APR Telecoms strengths.
Andy Rackham, Managing Director at APR Telecoms commented: "We were called in to discuss the Partnership's telecom and IT needs, which we did in detail and at great length, taking into account both their immediate and future requirements. This consultation period is a most important part of the exercise.
"We identified the scalable and IP-capable Samsung officeserv7030, with integral voicemail that allows callers to leave messages for their dedicated consultant, as the telecommunications system that would most exactly meet their needs. We also brought to their attention the fact that they were paying far too much for their calls and line rental. Now transferred to APR, LMC is experiencing a saving of 40% on their past bills."
Andy went on to say: "While we were undertaking this exercise, we transferred LMC's web hosting and supplied them with an infinitely better Firewall and web monitoring package."
A spokesperson from LMC commented: "Everyone within APR whom we have dealt with has been most accommodating and professional in their approach. It's good to have direct contact with someone local."
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We have always been very pleased with the service that APR Telecoms provide. They are helpful without being intrusive and offer a competitive package.
Sonia Nelson
Easton Veterinary Practice

We have always found APR Telecoms to be reliable and pleasant to deal with. From sales to maintenance, they provide a first class service. They helped us during a major site move/refurbishment project and they were brilliant. They met our tight time-scales and ensured that our new system was ready and up and running for our moving in date. We would never look to use anyone else for our telephony requirements.
David Holmes
Redco Ltd