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Reduce Call Charges

 

Samsung Xchange Mobile can use the Dial Through capability of the Samsung OfficeServ Communication System to allow the mobile user to directly dial extension numbers in the office or dial an external number via the OfficeServ’s trunks. Samsung Xchange Mobile will automatically recognise the number as an internal extension and connect the call using Dial Through without any additional actions from the user. As the call is routed through the OfficeServ system it reduces the mobile calling costs.

 

 

Always Contactable

 

The OfficeServ system can be set up to call both a user’s extension number and mobile phone simultaneously (Mobex). Samsung Xchange Mobile will enable calls received via Mobex to show the name of the caller on the mobile phone (if a match is found in the shared address book), without Xchange Mobile the number shown would be the main office number. The mobile user can also stop the call simultaneously ringing on their mobile phone by simply selecting the ‘Block’ option from Xchange Mobile.

 

 

Collaboration

 

Samsung Xchange Mobile provides collaboration features familiar to Samsung Xchange desktop. Xchange Mobile provides the on hook/off hook status of the mobile phone to the Xchange server, enabling users of an Xchange client (PC or Mobile) to visually check if a user is busy on a mobile call – this can work for a call sent via the phone system using Mobex or if the call is directly made to or from the mobile phone. Xchange Mobile presents a Presence screen similar to that of the PC client. A mobile user can also set their Xchange availability (Available, Meeting and Out of Office) directly from the application.

 

 

Instant Messaging

 

Send a chat message to a colleague through Samsung Xchange Mobile. Chat messages can be sent to either a user’s PC or mobile phone, dependent on the extension selected. Message history can also be retrieved and previous conversations continued.